GENERAL TERMS AND CONDITIONS OF SALES

  1. GENERAL

1.1. Our general conditions of sale take precedence even over the general and specific conditions of purchase of our customers.

1.2. Our offers and quotes are always intended for information purposes only, until they are validated by payment (deposit or total).

  1. PRICE

2.1. Our prices invoiced are always those in effect at the time of the sale or payment by the customer of the Purchase Order.

2.2. Our prices are ex works from our workshops or stores, plus packaging, postage, taxes and fees.

  1. RETENTION OF OWNERSHIP

3.1. The goods or devices remain our exclusive property until full payment of the invoice.

3.2. All risks relating to the goods sold are borne by the buyer, notwithstanding the retention of title.

  1. TIME LIMIT

4.1. Delivery and performance times are given for information only.
Non-observance of the deadline stipulated in the offer and/or in the order confirmation cannot give rise to cancellation or to an action for damages.

  1. DELIVERY AND TRANSPORT

5.1. Our goods are always, except special agreement, approved in store or workshops before the removal. All reception costs by organizations outside our departments are the responsibility of the customer. No shipment will be made before full payment of the order.

5.2. If dispatch or collection is delayed for reasons beyond our control, the goods are stored at the expense and risk of the buyer, if applicable.

  1. PAYMENT TERMS

6.1. Our invoices are payable in cash on the due date, ie a maximum of 7 days from the invoice date.

6.2. In the event of late payment, late payment interest will be due automatically and without formal notice, at the key rate provided for by the law of 2 August 2002 concerning the fight against late payment, increased by nine percentage points and rounded up to the next higher percentage point, from the due date, calculated on the entire receivable that has become payable. In addition, an amount equal to 10% of the debt that has become due will be due with a minimum of €125 automatically and without formal notice, as fixed and irreducible compensation, without prejudice to the right to reimbursement of legal costs. in accordance with the provisions of the Judicial Code and to claim reasonable compensation for all relevant collection costs incurred as a result of the late payment.

6.3. Our drafts do not constitute either derogation or novation.

6.4. If an invoice is not paid on the due date, the customer will only receive our goods in cash. In addition, the seller reserves the right, without formal notice, to suspend its services whether they derive from this contract or from previous or subsequent contracts, and to resume them, unless otherwise notified, as soon as payment is regularized.

6.5. Any non-payment by the customer, even partial, on the due date authorizes us ipso jure and without prior notice, to terminate the contract. Notification of the resolution may be made by any legal means. The default interest provided for in the contract as well as the lump sum indemnity are due to us despite the cancellation of the sale.

  1. GUARANTEES

7.1. Our guarantee, of two years from the date of delivery, is only valid insofar as the non-compliance is denounced by registered mail within two months from the observation of the non-compliance. It is limited to the repair or replacement of the part recognized as non-compliant, excluding transport costs, or, if this should prove impossible, to a reduction in the price or to the cancellation of the sale.

Our warranty cannot be invoked, even during the period agreed in advance, if the equipment has been dismantled or transformed without our prior written agreement, or used improperly.

7.2. The warranty will only apply in cases of normal use commissioning. It will not apply to equipment or parts that have not been supplied by CRISAFISH - Vincent Crisafi.

In no way can CRISAFISH - Vincent Crisafi be held responsible for injuries or any direct or indirect damage whatsoever resulting from a fault in the implementation or use of the devices.

  1. COMPLAINTS

8.1. Complaints or disputes are only taken into consideration if they are made in writing and no later than five days after receipt of the goods at the address indicated by the customer.

8.2. Complaints or disputes on the terms of the invoice must be formulated in writing within eight days of the date of the invoice.

8.3. Returns are only accepted if they have been the subject of our prior written agreement and reach us free of charge.

8.4. The introduction of a complaint by the buyer cannot suspend or delay the payment of the invoices on their due date.

  1. DISPUTES
9.1. For all disputes relating to these invoices or contracts, jurisdiction is assigned to the Courts of Liège or to the Justice of the Peace of the district on which CRISAFISH – Vincent Crisafi depends. However, the seller has the right to bring the dispute before the Court of the domicile of the debtor.